1. Pre-Inspection
Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.

2. Furniture Moving/Prepping the Area to be cleaned
Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier pieces.

3. Commercial Pre-vacuum
Dry soil is removed by thoroughly commercially power vacuuming. Removing dry soil is one of the most vitally crucial steps in any cleaning process.

4. Pre-spray
A preconditioning agent is applied to emulsify and break down traffic area soil and general spots for a more thorough cleaning.

5. Pre-spot
Difficult spots are pre-treated with special solutions to increase chances of removal.

6. Pre-grooming/Agitation
A professional carpet groomer is used to further loosen the soil.

7. Soil Extraction and Rinse
The carpet is then thoroughly rinsed using a powerful truck mounted hot water steam extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.

8. Neutralizer
Every carpet that we clean is pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft, fresh and clean.

9. Post Spot
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. * For longer carpet life and fewer permanent stains, be sure to have professional carpet Scotchgard™ protector applied to your carpet.

10. Post Groom
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.

11. Drying
The technician will create a custom drying system for maximum airflow to achieve optimal drying.

12. Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.